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Pencil Project now available as standalone application

30 Jan

Free Wireframing tool Pencil has now been updated and released a standalone application; breaking free from it’s Firefox plugin shackles.

Wireframes are an invaluable tool, letting you test – and change – layout, functionality and content specifications before investing time and money on design and build of a web project.

Pencil Project. Via Wireframes Magazine.

Measuring dissatisfaction

27 Apr

The Need to Weed: Microsoft Office OnlineGerry McGovern recently hosted an excellent webinar looking at the work of the Microsoft Office Online team, The Need to Weed: Microsoft Office Online. A video of the webinar and the PowerPoint slides are available to download.

Microsoft realised that measuring satisfaction alone was not giving a complete picture of how well their website was performing. They started to measure the dissatisfaction of customers using their site, instigating radical changes in how they managed their site. (more…)

Metadata, superhero of the Internet

20 Apr

Superman meets robotWearing their underwear on the outside gives superheroes special powers. Everybody knows this to be true. Just as Superman keeps Metropolis safe and Batman watches over Gotham City, Metadata is busy fighting crime and saving the Internet.

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